Feature Requests

I'd like to request the ability to add folders to the photos section. This would be useful for customers with multiple locations or multiple equipment racks on a campus.

I would love to see the ability to archive photos in the photos section of Hudu. I am currently managing the photos section and unable to archive items and the only option is to delete, which is a feature also locked behind a manager role. I would like to see an "Archive" option for the "Editor" role for Photos. This would allow Editors to better manage the photos section just as they can archive articles and passwords.

For the purpose of modern identity management and centralized operations at the Cloud era, organization needs to use a unique Identity Provider (DIP) such as Bravas, Okta, JumpCloud, OneLogin, Google Cloud Identity, Entra ID, and others. Those IDP are here to provide two distinct set of services: the federated authentication (incorrectly called SSO sometime) that Hudu currently support with SAML (which is not perfectly implemented as configuration should be done via SAML metadata URL and not attribute copying) and that can also be supported via OIDC the user provisioning that Hudu does not support at that time, and should be offered via SCIM to allow immediate compatibility with any IDP on the market. SCIM is an industry standard allowing a synchronization client on the IDP side to connect to many identity server on Service Provider side such as Hudu. This outgoing communication from IDP to SP will allow IDP to know all SP users and groups to maintain them in sync with source of truth that the IDP is. This is a mandatory feature to ensure correct Role Based Access Control operation as all Service Provider in the organization can be in synced of any evolution of role for any users in the organization, and so, using group based RBAC or ACL assignment, the SP can react to all changes in the user role in the organization thanks to SCIM. This could also be done using custom CRUD API but will require that every single IDP on the market make specific effort to support Hudu. SCIM seems more strategic here.

To conform to ISO27001 standards we require newly created or edited KB Articles to go through an approval process. Currently we have no way of creating a workflow for review and approval/decline of newly created or edited KB Articles. A simple feature to automatically tag an article as “review neccesary” with a notification sent to a certain group of users (HUDU Admins) would suffice. Please consider including this feature in your product, since there are most likely other companies using your platform in need of this feature.

Allow the ability to pull changes to global process templates to client process templates. Obviously, this has to be done carefully due to potential individual changes to client templates.

want info from multiple contrlllers

There may need to be some optional controls to make this viable, but I'd love the option to sync a process I've installed from a global template into a client back with the global template. This would allow us to update a process at the global level and then filter that down to the areas in which it is used. This wouldn't necessarily need to be automatic, but the core capability would make this feature more usable long-term.

Having a folder structure for the knowledge base is cool, but more often than not, articles fall under multiple categories. It would be nice to be able to enter tags on articles which could be used to search and or sort them. When entering tags, Hudu would autocomplete as you type to help you pick either administratively defined tags or custom tags added by others. #kb #qualityoflife #organization

Hey all! I would love a feature where you could upload a floorplan and then drag+drop devices to mark their location. J.