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Have a feature idea or feedback on how we can improve Hudu?
Option for top toolbar in new KB article editor
With the new KB article editor, it would be nice to have some way to revert to having the toolbar at the top, similar to the old editor.
Track SPF/DMARC/DKIM activity in website version history
Currently, changes to SPF, DMARC, and DKIM records are not captured in the version history for websites. Reasoning: some third parties manage domains for our customers, and mistakes sometimes happen during record transfers, resulting in records being deleted. Having the ability to see past records when changes occur would help identify what was lost or changed and when.
Markdown Text Editor
Add a markdown editor option so users can write and edit content in markdown instead of pasting/importing/export with the current text editor.
In Progress
UniFi OS - Add optional description for API key
With the current credentials implementation, it's difficult to tell multiple sets of credentials apart. Please add an optional name or description field to each set so users can easily identify what each key is for.
Include Photos and Attachments in Backups
In addition to additional backup destinations aside from S3 it would also be beneficial to include attachments and photos in the backups.
Checkboxes in Processes to include an X or (Didn't Do) option
This may seem like a silly/simple thing, but it would be great to have two options when checking a box in a Process Run. The green tick to indicate that the task or subtask is completed, and a red X to indicate that the task or subtask is acknowledged but not completed. This would saves us having Process Runs stuck at 20 - 50 - 80% indicated incomplete Processes because the person completing the Run has an edge case where a specific Task or Subtask cannot be confirmed done. A green tick always indicates that task was done, which isn't how things always work. I appreciate that there's a "note" section under the Task, but that isn't as intuitive as a simple X. And I appreciate that Tasks could be worded around it, but that isn't a great solution either. If you agree, this might be a very simple and useful addition?
Full Hudu Tenant Backup - More options like direct export locally
Hi, Could we get backup options other than just S3 buckets? Export locally to a ZIP or SMB share? I know ITGlue had local export options. Thank you!
Preview KB article in both light and dark mode when editing
It would be great if you could add a light/dark mode switch when editing KBs so that you can easily check how the colors look on both before publishing. Otherwise you have to keep 2 windows open - one for each mode
Add a countdown timer or progress bar for OTP code expiration
It would be helpful to have a countdown timer or progress bar indicating how long remains before an OTP code refreshes. Ideally this would be visible whether the code is revealed or masked, though support for either state alone would still be valuable. The goal is to gauge remaining validity without needing to view the actual digits.
Add Windows Passkey Manager Support
The Passkey support in Hudu lacks the ability to integrate with Windows. It makes it impossible to login with a Passkey stored in Hudu when using the Exchange-Online PowerShell module as one example. Here is a link to Microsoft's documentation for this feature: https://learn.microsoft.com/en-us/windows/apps/develop/security/third-party
Request password in revision history
The password requests show in the activity logs but not in the revision history. We would like this in both areas.
import and export of lists to create process templates
allow for import and export of lists to create the template change order of tasks and subtasks.
KB Article or Rich Text Version History Comparison - HTML Toggle
When viewing the Compare Differences tab for a KB article's version history, it displays the raw HTML for the article, and highlights the changes within the HTML only. While this can be helpful, especially for changes to formatting that might not be immediately apparent, it would be nice to have a toggle for viewing the highlighted changes to the article as it appears when viewed normally. This would be easier to parse in most situations.
Send emails via Workflow
We would to see the ability to create a workflow that sends an email upon the creation of an asset.
In Progress
Option to exclude API from IP allow list enforcement
Prior to 2.45.0, IP allow list controls didn't apply to the API. As of 2.45.0, they do, requiring customers to whitelist every IP their API integrations (CIPP, Halo, ScalePad, etc.) call from. Request: add a setting to exclude the API from IP allow list enforcement, so customers can opt back into the pre-2.45.0 behavior if they don't want IP restrictions applied to API traffic.
Bulk Uploads
Similar to IT Glue's bulk document import feature, I'd like to be able to upload a zip file containing a directory structure of .md files that create/replace an existing structure of knowledge base articles. Bonus points if internal asset references (images especially, but also documents of other types) are resolved correctly to inline images, attachments, etc. and appropriately added to the document.
UniFi OS: support client consoles where you're an admin but not the owner
MSPs are usually invited as admins on their clients' UniFi consoles rather than owning them outright. Today the UniFi OS integration needs a key from the console owner, so those client consoles sync sites but never pull in devices. The ask is for a way to document device inventory using an admin-level key, even if that means bringing over less data than a full sync does. Getting the devices in is the main thing. Requiring the client's owner account isn't practical for most MSP relationships, and asking clients to hand over owner credentials is a non-starter.
Unifi OS SSID
Requesting SSID sync support, specifically: - Sync each SSID per site into a chosen asset layout, with an Asset Layouts option similar to the existing device categories - Include SSID name, security type, linked network/VLAN, band, enabled status, and guest flag - Optionally store the WiFi passphrase as a linked Hudu Password - Relate each SSID to its network in IPAM and to the access points broadcasting it
Improved picture taking in the app
Currently you can take pictures but once you have taken the picture there is no options for adjustments like rotate or crop. It also seems to not use the native camera controls so you loose out on the advanced photo enhancements of the phone.