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Have a feature idea or feedback on how we can improve Hudu?

Please check existing posts to see if your feature request already exists.

🐛 If you’ve encountered a bug, please submit a ticket to the Hudu support team to ensure a quick response.

Option for top toolbar in new KB article editor

With the new KB article editor, it would be nice to have some way to revert to having the toolbar at the top, similar to the old editor.

Core Web App1 month ago
17Editor / rich text

Track SPF/DMARC/DKIM activity in website version history

Currently, changes to SPF, DMARC, and DKIM records are not captured in the version history for websites. Reasoning: some third parties manage domains for our customers, and mistakes sometimes happen during record transfers, resulting in records being deleted. Having the ability to see past records when changes occur would help identify what was lost or changed and when.

Core Web App22 days ago

Markdown Text Editor

Add a markdown editor option so users can write and edit content in markdown instead of pasting/importing/export with the current text editor.

Core Web App1 month ago
1

Bulk flagging

Select a large amount of items and flag all of them at once

Core Web App15 days ago
3Bulk actionsAssets & inventory
In Progress

UniFi OS - Add optional description for API key

With the current credentials implementation, it's difficult to tell multiple sets of credentials apart. Please add an optional name or description field to each set so users can easily identify what each key is for.

Core Web App13 days ago
Client & Collaboration ToolsExisting IntegrationReporting & dashboardsField types & custom fields

Full Hudu Tenant Backup - More options like direct export locally

Hi, Could we get backup options other than just S3 buckets? Export locally to a ZIP or SMB share? I know ITGlue had local export options. Thank you!

Core Web App6 days ago
1Backup / import / export

Include Photos and Attachments in Backups

In addition to additional backup destinations aside from S3 it would also be beneficial to include attachments and photos in the backups.

Core Web App22 days ago

Preview KB article in both light and dark mode when editing

It would be great if you could add a light/dark mode switch when editing KBs so that you can easily check how the colors look on both before publishing. Otherwise you have to keep 2 windows open - one for each mode

Core Web App13 days ago
Knowledge base & documentation

Checkboxes in Processes to include an X or (Didn't Do) option

This may seem like a silly/simple thing, but it would be great to have two options when checking a box in a Process Run. The green tick to indicate that the task or subtask is completed, and a red X to indicate that the task or subtask is acknowledged but not completed. This would saves us having Process Runs stuck at 20 - 50 - 80% indicated incomplete Processes because the person completing the Run has an edge case where a specific Task or Subtask cannot be confirmed done. A green tick always indicates that task was done, which isn't how things always work. I appreciate that there's a "note" section under the Task, but that isn't as intuitive as a simple X. And I appreciate that Tasks could be worded around it, but that isn't a great solution either. If you agree, this might be a very simple and useful addition?

Core Web App21 days ago

Add Windows Passkey Manager Support

The Passkey support in Hudu lacks the ability to integrate with Windows. It makes it impossible to login with a Passkey stored in Hudu when using the Exchange-Online PowerShell module as one example. Here is a link to Microsoft's documentation for this feature: https://learn.microsoft.com/en-us/windows/apps/develop/security/third-party

Security & credentials

Allow permission setting for users to update company passwords

We would like portal users to be able to make changes to a specific folder of shared company passwords. Allowing them to do so would allow us to use Hudu instead of Keeper or Bitwarden for several hundred users at some of our clients.

Allow "Match on primary serial" to link to an asset layout field

Currently primary serial is defined by integration cards. Please allow an option to match to an existing asset layout field.

Integrations1 day ago
1

Add a countdown timer or progress bar for OTP code expiration

It would be helpful to have a countdown timer or progress bar indicating how long remains before an OTP code refreshes. Ideally this would be visible whether the code is revealed or masked, though support for either state alone would still be valuable. The goal is to gauge remaining validity without needing to view the actual digits.

Core Web App16 days ago
Security & credentials

Allow agreement signing via Hudu secure links

End users have requested the ability to sign agreements directly from a Hudu secure link. We would like to see this in Hudu. Currently, secure links are used to share sensitive information with external parties or request password information to be filled out, but there is no way to collect a signature or acknowledgment from the recipient within that same flow. Adding signature support to secure links would allow MSPs to send agreements, SOWs, acceptable use policies, or similar documents and collect a signed response without requiring a third-party e-signature tool.

Core Web App13 days ago
Security & credentialsClient & Collaboration ToolsAssets & inventoryAutomation & workflow

Request password in revision history

The password requests show in the activity logs but not in the revision history. We would like this in both areas.

Core Web App13 days ago
Security & credentialsReporting & dashboards

import and export of lists to create process templates

allow for import and export of lists to create the template change order of tasks and subtasks.

Core Web App19 days ago
Client & Collaboration Tools

Option to hide the "Reserved for" prefix on rack items

On rack views, reserved items show "Reserved for" in front of the device name. On smaller screens or window sizes, the label gets truncated after only a few characters of the actual name (e.g. "Reserved for Patch Fi..."), so the user can't tell items apart without hovering over them or opening each one. It would be great to have an option to hide the "Reserved for" prefix. The striped styling already shows that a slot is reserved, so the text prefix adds little and takes up most of the space available for the label. Possible approaches: a per-rack or global toggle to hide the prefix, or keep the reserved state visible through the striped styling and an icon or tooltip only. Truncating from the prefix instead of the device name would also help.

Core Web App5 days ago
1

KB Article or Rich Text Version History Comparison - HTML Toggle

When viewing the Compare Differences tab for a KB article's version history, it displays the raw HTML for the article, and highlights the changes within the HTML only. While this can be helpful, especially for changes to formatting that might not be immediately apparent, it would be nice to have a toggle for viewing the highlighted changes to the article as it appears when viewed normally. This would be easier to parse in most situations.

Core Web App20 days ago

Send emails via Workflow

We would to see the ability to create a workflow that sends an email upon the creation of an asset.

Core Web App15 days ago
Automation & workflowAlerts & notifications
In Progress

Option to exclude API from IP allow list enforcement

Prior to 2.45.0, IP allow list controls didn't apply to the API. As of 2.45.0, they do, requiring customers to whitelist every IP their API integrations (CIPP, Halo, ScalePad, etc.) call from. Request: add a setting to exclude the API from IP allow list enforcement, so customers can opt back into the pre-2.45.0 behavior if they don't want IP restrictions applied to API traffic.

API1 month ago
1Security & credentials