Extend Screen Capture Output and KB Integration

The Screen Capture feature is an amazing tool for creating Knowledge Base articles and documenting processes. However, its current workflow is heavily focused on creating new KB articles. Expanding its output and integration capabilities would make it significantly more valuable in day-to-day operations. For us the most widely usable option would be an export or copy-to-clickboard. Provide a one-click option to copy the generated guide as Markdown, HTML, plain text, pdf(?)... This would allow users to quickly paste the content into: Existing KB articles Ticketing systems (e.g. NinjaOne) Emails As we see it that would open up the tool to become more than just a KB tool. It can also become a powerful troubleshooting tool. Technicians could record the exact troubleshooting steps they performed and then: Attach the issue recreation steps to a ticket Add it to incident reports Show the taken troubleshooting steps when escalating a ticket Share it internally for review This would create better issue logs and provide clear visibility into the actions taken during troubleshooting. It would help when escalating tickets so higher lvl engineers can read into a ticket of issue faster.

Add Assist support for Datto RMM

Please allow the Hudu extension to provide Hudu asset information while browsing Datto RMM.

Screen Capture - Save to local PC + Append to existing KB

The "Screen Capture" tool is great and amazing to use for creating KB's or processes. It would be a huge QOL feature if it was also possible to save the guide locally on the PC that recorded it (As .md or maybe .pdf file?), so it doesnt have to be created as either. It could also be amazing if it was possible to append the guide to an existing KB (Perhaps even being able to choose where to insert it in a specific KB article fx under/above X header/section. For appending it would be neat if it was possible to insert it with a user defined header to use.

Better Configuration Detection CW

Would really like it if the Hudu Assist asset helper could detect/load configurations in ConnectWise when they are attached to tickets rather than only when you're on the configuration page.

Manually relate assets to URLs in Hudu Assist

Can you make it possible to manually relate assets to URLs so that Hudu Assist can read the URL and display pertinent information?

Custom Fields and Ability to view Notes

To avoid having to use a password manager like Keeper, we would like to be able to see notes in passwords and have custom fields that can auto populate fields like "Company ID". This would save us time and prevent us from having to open the password in the Hudu web application.

Allow Hudu Assist to search all company folders

Hudu Assist currently only searches the specified KB folder. This is tedious when navigating a company with many folders. Please allow Assist to search every folder in a company KB.

It would be nice to have open URL from credential entry in My Vault

Edit Passwords via Hudu Assist Button or Credential Helper

It would be great to have the ability to edit password records directly from one of the popup buttons such as the Credential Helper or Hudu Assist.

Auto Sign-Out of Browser Extension When Signing Out of Hudu(SETTING)

Add an option to automatically sign users out of the Hudu browser extension when they sign out of their Hudu web instance. ~ Currently, Hudu uses industry-standard OAuth methods to maintain the session after the user signs out of Hudu. It would be nice, though, to allow the user to choose how this works with a setting or option.

Request for HUDU Icon to be draggable.

Love the ability to have the HUDU assist Icon draggable to anywhere on the desktop as the bottom often times is blocking something we need.

On the chrome plugin do not remember what is typed into the search box

This is confusing as every time I search for a password i have to delete it and it has no value! and it breaks suggested passwords

Session History, Editing, and Reuse

Add the ability for the capture plugin to retain session history so users can revisit, edit, and reuse previous captures. This should include both manual save options and automatic rolling session retention. Additionally, allow users to extract individual steps or images from a capture session and insert them into existing articles, eliminating the need to recreate content when making updates.

Browser Extension Search by Client Nickname

Would be super convenient to be able to search passwords by client code vs full client name.

Support Multiple MFA fields

Please add support for multiple fields for MFA, password filling, and passkeys.

In Screencapture Workflow Image Editing Tools

Introduce basic image editing capabilities directly within Hudu articles, including arrows, circles, highlights, text edits, color modifying, shading, and annotations. This would allow users to refine and enhance captured images after insertion, improving overall documentation quality without relying on external tools.

Context aware password and KB article filtering in Hudu Assist for companies

When using Hudu Assist and visiting a company that has been synced into Hudu from an integration, on the integration side, Hudu Assist should automatically filter and display only the passwords and KB articles associated with that specific company that's been synced in.

Enhanced browser extension security - zero trust PIN for passwords

Please add functionality that would prompt users to enter a PIN when accessing the password database from the browser extension. This could also be customized with a timeout for reauthentication after a set amount of time.

Custom Field Mapping for Autofill in Hudu Browser Extension

The Hudu Browser Extension currently supports autofill for password assets but relies on standard field names such as username or email. Many websites use non-standard login field labels like customer number, client ID, or account number, which prevents autofill from working correctly. I would like to request the ability to define custom field mappings directly within a password asset, allowing users to specify the exact form field name, ID, or label that should be used for autofill. This approach is supported by e.g. KeePass and would significantly improve compatibility with a wide range of web applications, reduce manual credential entry, and enhance the overall usability of the Hudu Browser Extension

Include Asset Linked Assets In Hudu Assist

Currently, Asset Linked Assets do not show as relations in Hudu Assist when viewing an Asset on the PSA/RMM side. We would like this relationship to show, please.