Browser Extension/Assist

Bring browser extension to Safari

Currently the Hudu password extension does not appear to recognize two-stage password entry correctly, or at all. Specifically I mean when the site has you enter a username then loads a new page for a password, or when it asks for a username and password, then loads a second page for an OTP code. Other password managers' extensions (e.g. Roboform) manage this pretty flawlessly so we are still using that rather than switching fully over to Hudu.

When you open, or create an Autotask ticket and assign a company, we would like to be able to see all the passwords, and KB articles for that company that has been selected.

When inside a contact or asset we would like to be able to see all KB articles and passwords populated for this company the contact or asset is from.

We would like to see all KB articles, and passwords, for an Account in Autotask populate when we are clicked into it via Hudu Assist. Additionally, the Hudu assist has to be minimized when launching directly into the Hudu company from AutoTask. We would like to be able to do this either way(minimized or not).

Please add the company name and folder name next to each password in the Hudu browser extension.

It would be extremely valuable to have Hudu Assist functionality available directly within Autotask account views. Ideally, this would allow Hudu Assist to: Recognize the company(Account) record currently open in Autotask. Surface relevant KB articles, photos, passwords, and related items from Hudu. Enable fast referencing and in-context access without switching platforms.

The extension is great when in the ticketing system (ours is Autotask), but why can't it work the other way , too? Meaning if I am in Client A in Hudu, why can't the extension show "Make a ticket" or "Recent Tickets" for the client from data in Autotask?

Have the browser extension pull information from the current open page to suggest relevant KBs or related items.

Please add the ability to edit images captured using the ScreenCapture browser extension. This would greatly improve flexibility and usability when documenting processes or creating templates or KB articles(if KB articles get added to this feature).