Core Web App

Implementing support for storing FIDO2 Passkeys in Hudu where they can be used through the web extension or similar to login to passkey enabled services. We have requirements for some clients to have FIDO2 or other phishing resistant authentication, but the only way we can do that now is through a separate password manager like Keeper or 1Password.

When editing a record, there's no way to cancel. You either have to click "Update" or use the browser back arrow to get out. Please add a "Cancel" button next to "Update" to exit edit mode without saving.

With multiple integrations, and data entry error. We often end up with duplicate entries for assets. It would be handy to have a merge option that would merge the two assets. Even better would be a prompt during creation that this might be a duplicate.

Actions taken during an impersonation session are logged under the impersonated user, with no indication that an admin performed them via impersonation. Ask: Add impersonation context to activity log entries, e.g. "Jane Doe (impersonated by admin@msp.com )," and make it filterable so it can be surfaced during an audit.

It would be very nice if Phone Jump was also wired to manually created asset layout phone fields and any other fields that this could be helpful for.

Attachments currently can't be seen or added while an article is in edit mode. You have to save and leave the edit view to manage them. It would help to keep attachments visible and editable alongside the editor, for example in a panel on the right, so you can reference and add files without breaking your editing flow.

Right now, announcements about new features only live on the community site, so users that don't check it regularly discover changes by running into them. Request: surface new feature announcements inside Hudu itself. A noticeable in-app indicator (toolbar icon or dashboard tile) when there are unread announcements. Subtle animation is what catches the eye. Clicking opens a list of recent changes. An optional guided tour launched from that indicator, with dismiss and "remind me later" options so it doesn't interrupt work.

Ability to search for items by their label and the ability to filter and sort items by label

It would be nice if assets integrated from RMM would be moved to archive automatically after being removed from RMM (Syncro)

Would like to see a visual preview of a picture. It would help in reducing Work times as we have to download each one and then view them in Windows/Mac/Linux