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“Work in Progress” status for individual tasks and subtasks

Currently, an incomplete task doesn’t clearly show whether someone has started working on it. Although the overall run has an “In Progress” status, we need that visibility at the individual task and subtask level.

Please add three selectable states:

  • Not Started (default)

  • Work in Progress (with notes & reminder/due dates)

  • Completed

A technician should be able to mark a task as started without marking it complete, with a clear visual indicator showing the status and who started it.

For example, during client onboarding, a technician may begin setting up a customer but need to wait for information before finishing. Other technicians should be able to see immediately that work has started, avoiding duplicate effort and unnecessary follow-ups.

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