Please add pre-formatted (template) sections to the KB tool

When we create KB articles, we would like to have the ability to create templates for sections with different types of formatting (adding them to a global library) instead of needing to recreate sections and formatting for every new document. For example, if I were creating step-by-step documentation, I would have a problem summary section, a solution/steps section, and a reference section for linking external URLs, internal URLs, etc. For the steps section, I would have a space for an auto-incrementing step number, a section with a summary for the step, and a section for details including screenshots, code/script samples, or text. The ability to use columns of different sizes would be helpful here. The auto-numbering would re-adjust every time a new section was inserted and then published. Something like an Sharepoint Online page, with an insertable section comes to mind if a visual is needed.

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Upvoters
Status

In Review

Board

Core Web App

Tags

UI & usability

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