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Option for co-managing with internal IT

In cases where an MSP co-manages a company/infrastructure with an internal IT department, it would be great if there was a user permissions level/option that easily accommodated this and that would confidently restrict them to having access to only their company (and optionally global items).
There is another feature request titled "Group and Company Restrictions" which essentially covers this. Basically the ability to specify what they're allowed to see, with an implicit deny-everything-else, instead of implicit allow with certain restrictions specified.
Another potential way to implement this could possibly be to have a portal user that could be given modify permissions for an additional charge, as portal users are already limited to single companies.

Status: Complete10 comments

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Comments10

  • Indigo Magnetosphere changed status to Complete
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    Mar 22, 2022

    In Hudu 2.1.5.10 :)

  • Silver Hubble

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    Jan 27, 2022

    Cost = How about 50% the cost of an additional user?

  • Harlequin Zipper

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    Jul 3, 2021

    In general would love to see implicit deny on everything

    • Magenta Andromeda

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      Dec 8, 2021

      Brian Duke: I feel that that feature should be revered.. It should be asking what do you WANT to give access to not want don't you.

    • Harlequin Zipper

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      Dec 8, 2021

      John H.: That's what an implicit deny is, by default there's no access until you explicitly give them access.

  • Indigo Magnetosphere changed status to In Progress
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    Dec 13, 2021

    • Coffee Moss

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      Jan 13, 2022

      The Hudu Team: Awesome! Can't wait till this is released!

    • Amethyst Bagel

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      Feb 7, 2022

      The Hudu Team: Thank you! We are super keen for this feature :)

  • Magenta Andromeda

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    Dec 8, 2021

    YES!! We need this.. We are onboarding a co-managed IT client now and this makes us using Hudu to collaborate with out client not an option!

  • Amber Beach

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    Jul 22, 2021

    I would like to see this as well. The problem with the portal view is it's too limited for internal IT or tech savvy people.