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Move Customer KB articles to Global KB

Core Web App

The ability to move a customer KB article (Ie change folder) to a global KB article would be nice, instead of copy/pasting. Copy/Paste doesnt save some of the formatting and doesn't allow it to be easily fixed.

Status: Complete1 comment

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Comments1

  • Indigo Magnetosphere changed status to Complete
    •

    Apr 3, 2025

    Hi Caleb! This is actually already a feature. When on an article, click the top 3 dots and select "Move to Global KB"