Move articles from Global KB to Client KB
Currently we are able to move articles from the Client KB to the Global KB, however not the other way around.
Currently we are able to move articles from the Client KB to the Global KB, however not the other way around.
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Comments2
May 16, 2024
Indigo Magnetosphere
May 16, 2024
This can be accomplished through the bulk management options in the Global KB. To do so, click Bulk Manage in the top right of the Global KB >> Select the article(s) that you'd like to move >> Click 'Move to Company' and select the desired company.
p.s. We're working on an overhaul to our data tables for v2.32 which makes the bulk management of items much easier and more intuitive :)