The ideal solution here is to allow embedding of files and videos directly into the KB articles. Those embeds being sourced from the attached files list directly so we don't have disjointed attachments.
Regarding the password attachments, the obvious solution here is to include a checkbox in the link sharing section to include attached files and/or photos (both should have their own checkbox).
Purple Apple
•
Jul 16, 2024
We're trying to do more training videos for our customers, along with our documentation and this would be very nice to have so we don't have to utilize 3rd party hosting services.
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Comments3
Aqua Toast
Mar 17
There are two other posts related to this:
https://feedback.hudu.com/feature-requests/p/share-files-from-kbsshare-portals
https://feedback.hudu.com/feature-requests/p/cant-link-article-attachments-in-wiki-page
The ideal solution here is to allow embedding of files and videos directly into the KB articles. Those embeds being sourced from the attached files list directly so we don't have disjointed attachments.
Regarding the password attachments, the obvious solution here is to include a checkbox in the link sharing section to include attached files and/or photos (both should have their own checkbox).
Purple Apple
Jul 16, 2024
We're trying to do more training videos for our customers, along with our documentation and this would be very nice to have so we don't have to utilize 3rd party hosting services.
Ivory Control
Jan 28, 2022
This is a MUST HAVE.