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Have optional tasks in processes

Currently, if we have a task, but don't check it because we didn't do it (it was not required for this case), then the process will never be marked as completed. I know I can edit the process and delete that task, but what if that task is eventually be needed. This has happened to us.
As an example, the process of setting up a new computer for a customer: A specific software is installed for some people at the company, but not others. Eventually the software that was not initially needed for a system is needed months later.
If there was a check box to click to mark a task as optional, then when going through the process, those tasks would have an additional check box "not needed". If eventually, that task is needed, then we can come back an check completed. This way, both, "not needed" and "done" (at a later date) timestamps can be recorded as well as the process being marked completed.

Status: Complete13 comments

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Comments13

  • Purple Blueberry

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    Apr 14, 2021

    100% agree. Would love to have tasks be made optional or given a N/A option.

  • Salmon Pickletop

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    Mar 17, 2023

    Commenting to bump this one

  • Rose Newt

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    Apr 9, 2021

    New to Hudu and just started exploring processes and I complete agree that optional tasks should be a thing.

  • Black Moss

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    Dec 14, 2023

    More flexibility with processes would be great. The ability to edit or delete once started and the ability create sub tasks would be a great addition.

  • Kristen Wasko changed status to In Review
    Team•

    Jul 9, 2025

  • Yellow Lamp

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    Apr 29, 2023

    This would be super helpful!

  • Bronze Narwhal

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    Feb 2, 2024

    Guys - I think A Not Applicable Option against Tasks in a Process would be great. We can get around it by ticking it off and leaving a completion note against the task to state 'not applicable' though an actual button for this would be better

  • Kristen Wasko changed status to Complete
    Team•

    Apr 8

    In Hudu v2.41.0, available now. Read more about the new process runs system here https://support.hudu.com/hc/en-us/articles/38361411564183-Process-Runs

  • Amethyst Bagel

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    Apr 8, 2024

    +1 this would really assist us

  • Bronze Mist

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    Oct 16, 2024

    This is really needed. We want 100% task completion so we end up checking the task item then adding "N/A" to the notes. Please add a way to say "N/A" or "Not needed" as a completion option. Having that Optional task flag would be nice, to enforce a task completion, but another checkbox would be a great time saver.