Make it so that an KB article that is put in to a specific directory inherits the folder permissions. I have a HR Folder that I dont want normal staff to be able to edit but would like them to view.
We would also like to have permissions to look into certain passwords. We have a first support line and a second support line. I don't want the first support line to be able to see certain passwords.
Apricot Berry
•
Jan 19, 2024
As I was reviewing adding a client to their own portal, I saw that if no folders exist in the client's company KB folder, it suggests adding our main Standard Operating Procedures folder (the only top level folder in our Global KB ). It would be epically bad if one of our administrators accidentally shared this global SOP folder to one of our clients if they were not paying attention. I need my techs to be able to see this folder, obviously, but NOT be able to share it outside of our company. Is there any way to accomplish this? Again, the folder permissions and functionality seems to be majorly lacking for Hudu.
Indigo Milkshake
•
Aug 11, 2025
This would make our workflow for co-managed clients much easier.
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Comments26
Aug 24
May 7, 2024
Sapphire Geyser
Jan 10, 2025
Kristen W. any ETA on this ?
Jan 10, 2025
Blue Goose
Jun 23, 2025
Kristen W. The Hudu Team This was in progress and now its back to open? Does this mean we are unlikely to get this feature?
Turquoise Asteroid
Oct 26, 2023
Hello, duplicate with this one https://hudu.canny.io/feature-requests/p/folder-level-permissions, currently "In Review" :) :)
Apricot Berry
Sep 4, 2024
We would also like to have permissions to look into certain passwords. We have a first support line and a second support line. I don't want the first support line to be able to see certain passwords.
Apricot Berry
Jan 19, 2024
As I was reviewing adding a client to their own portal, I saw that if no folders exist in the client's company KB folder, it suggests adding our main Standard Operating Procedures folder (the only top level folder in our Global KB ). It would be epically bad if one of our administrators accidentally shared this global SOP folder to one of our clients if they were not paying attention. I need my techs to be able to see this folder, obviously, but NOT be able to share it outside of our company. Is there any way to accomplish this? Again, the folder permissions and functionality seems to be majorly lacking for Hudu.
Indigo Milkshake
Aug 11, 2025
This would make our workflow for co-managed clients much easier.
Yellow Coaster
Oct 23, 2024
Kristen W. another to merge https://hudu.canny.io/feature-requests/p/global-kb-folder-permissions
Turquoise Lake
Feb 9, 2024
This would be a great feature to our company as well.
Sapphire Pinwheel
Feb 9, 2024
A solid recommendation.