Customizable client-facing texts: emails, password requests and login page

We’re an MSP in Germany. Our technicians are fine with the English interface, but everything our clients see should be in German. Today it can’t be changed: password and information request emails and pages, portal invitations, the login page and notification emails are English only, apart from a few fields such as the invite subject.

Request:

• Editable templates for all client-facing texts: email subject and body, the password and information request pages including the confirmation, the login and portal pages. Per account, ideally overridable per company, with placeholders.

• A client language setting per company, so these texts can be provided in several languages.

• For self-hosted instances, a supported way to supply these texts as files that survive updates.

With the portal overhaul coming in 2.47, this would be a good moment to build client-facing texts with localization in mind.

Related: “Email Templates”.