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Company KB into Client Portal

Ability to share Company's specific KB into Client Portal without the need to globalize all the entries.

Status: In Progress5 comments

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Comments5

  • Indigo Magnetosphere

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    Sep 15

    An upcoming release (v2.47) includes our new client portal overhaul. This request will either be completed or no long applicable following the upcoming changes. You can read about those changes here: https://support.hudu.com/hc/en-us/articles/42631075461911-Upcoming-portal-changes-what-to-expect-and-how-to-prepare

  • Kristen Wasko changed status to In Progress
    Team•

    Aug 27

  • Teal Astronaut

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    Mar 9, 2024

    I think you can do this already - you just have to put them in a Client Folder first?

    • Sapphire Pinwheel

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      Apr 22

      Joseph BettencourtNo you can't. As workaround you can copy that client specific KB to a new customer folder in Global KB but that beats the purpose of creating specific KB to specific customer

    • Sapphire Pinwheel

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      Apr 22

      Scratch that, i'm stupid. You're right you can already do this from the 'Share articles' menu