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Checkbox Support in Rich-Text Fields and KB Articles

Core Web App

We’d like the ability to insert checkboxes into rich-text fields and KB articles. This would improve usability for internal documentation, procedures, and templates by enabling task tracking directly within articles or rich-text areas.

Use Cases:

  1. Creating interactive process checklists within KB articles.

  2. Tracking task completion inside asset documentation.

  3. Checkboxes inside a process's rich-text field.

Status: Complete5 comments

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Comments5

  • Indigo Magnetosphere changed status to Complete
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    Aug 31

    Available now in version 2.45

  • Indigo Mustard

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    Aug 25

    This will be extremely useful for reusable SOP checklists within KB articles. Since a KB article is static and shared, the checkboxes should be interactive directly from the article without requiring Edit mode. Please also include a Reset All Checkboxes option, preferably with a confirmation prompt, so the checklist returns to its original unchecked state for the next person who uses the SOP/KB article.

  • Indigo Magnetosphere changed status to In Beta
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    Aug 24

  • Kristen Wasko changed status to In Progress
    Team•

    May 12

  • Teal Mongoose

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    Sep 8, 2025

    This would be very beneficial for adding additional tasks under a process.