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Central KB Folder Permissions

Would love to be able to add permissions to the folders in the Central KBs. For Examples have Central KBs for Tech and Central KBs for Sales, etc.

13 comments

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Comments13

  • Coral Deer

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    Dec 9, 2025

    This is a very necessary security feature.

  • Amber Fuelcell

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    May 10, 2022

    It would be nice to have folders such as a Finance folder, Operations folder, HR folder, etc within the root of the Global KB. Then we could use Groups to assign permissions. For example, members of the Finance group would have access to the Finance folder.

  • Violet Highlighter

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    Oct 9, 2020

    Agreed. We need the ability to hide some folders from a user or users. This allows management to share documents that other employees cannot see.

  • Crimson Prairie

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    Apr 12, 2022

    Yep this is what I was hoping the permissions update included; I was a little sad to see that it wasn't. I do appreciate all of the new changes we have received, but this feature would be very helpful.

  • Copper Supernova

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    May 29

    Love this idea. We just need the ability to have some folks have read-only access to the Central KB, and others read/write.

  • Jade Clay

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    Aug 8, 2025

    I'm onboard for this, also. We want to store KBs for different areas of the business that the techs should not necessarily be across. For the sake of protecting IP, I don't want my techs being able to see the process for onboarding/sales of AI clients.

  • Aquamarine Teacup

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    Feb 13

    Would still like this feature to be added. Need the ability to do some level of access control on the KB…

  • Aquamarine Teacup

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    Jan 20

    I am shocked this is 6 years older and not still in place for general security and separation of data. We will be forced to either use another data store or workaround that makes this simple need difficult and takes away from Hudu as a documentation store platform.

  • Apricot Berry

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    Jan 19, 2024

    As I was reviewing adding a client to their own portal, I saw that if no folders exist in the client's company KB folder, it suggests adding our main Standard Operating Procedures folder (the only top level folder in our Global KB ). It would be epically bad if one of our administrators accidentally shared this global SOP folder to one of our clients if they were not paying attention. I need my techs to be able to see this folder, obviously, but NOT be able to share it outside of our company. Is there any way to accomplish this? Again, the folder permissions and functionality seems to be majorly lacking for Hudu.

  • Magenta Andromeda

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    Jul 3, 2023

    Yes I also agree, this is a pretty standard requirement.