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Allow Portal users to have access to multiple sites

Need the ability to setup an external user to have access to more than 1 client site.

Status: In Progress27 comments

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Comments27

  • Amber Beach

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    Sep 29, 2023

    We support many multi-site customers and this is a feature we internally were just the other day looking/hoping for.

  • Plum Burrito

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    Jun 7, 2023

    Definitely need to allow access to child sites when adding a portal member to the Parent.

  • Harlequin Zipper

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    Jul 7, 2024

    Hudu, you should listen to your users. This has been upvoted more times than current in progress or in review items.

  • Red Pineapple

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    Jan 24, 2023

    I agree on this. I will donate a vote to see this through. ~Pura Vida~

  • Kristen Wasko changed status to In Review
    Team•

    Jul 7

    • Silver Pretzel

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      Jul 7

      Kristen W. This is really a dealbreaker for us. Hope it will arrive soon! So we can start using Hudu as well.

  • Aquamarine Butter

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    Sep 29, 2023

    We support many multi-site customers; this feature is one we have talked about for a long time and run across a need for it many times a day. Allowing access to multiple sites would help us support customers.

  • Turquoise Lake

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    May 28, 2024

    We have a lot of customers who have multiple sites acting as own companys. But with the same technical contackt. We need to have the ability to give access to Parent company and then they get access to child companies.

  • Emerald Alligator

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    Aug 13, 2025

    We have a client with a parent company and multiple child companies in Hudu. They recently hired an IT Director, and we want to give her read-only access to documentation for all entities in one login. Currently, Portal Members can only see a single company, which forces us to either create multiple separate logins or pay for a backend user license just for view-only access.

    It would be extremely helpful if Portal Members could access both the parent and all its child companies when assigned to the parent. This would allow client-side IT teams to collaborate effectively without unnecessary admin overhead or licensing costs.

  • Beige Cascade

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    Jul 29, 2025

    Adding onto this one. It's particularly helpful for large client companies that track ticketing and inventories separately, while keeping an internal IT team that works with us as an MSP that may also need to see information about different sites.

  • Kristen Wasko changed status to In Progress
    Team•

    Aug 27