Add ability to link Central KB articles to Company KB.
Add the ability to publish a Central KB article and link it directly to one or more companies, such that the article appears in their local KB and is fully searchable from within that company’s context.
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Comments1
Salmon Jaguar
Jun 16, 2025
This would be amazing. We have several companies that utilize similar applications. The techs might miss a central KB if they are searching within the company. This would also allow us to only have to write and maintain one article. Using a template to copy and paste creates more assets and things to keep up with when things change.