Hudu needs a Status Page
C
Cerise pink Toucan
Hudu really needs a System Status page to let us know about any current issues. Right now, there is an issue going on with checking domain/SSL expirations, for example. I had to open a ticket to discover that this was a known, ongoing issue. There should be a System Status page tracking ongoing system-wide issues/outages.
S
Sapphire Loon
100% agree. Original post is from 2023. Please listen.
R
Reliable Canid
It is important to have a status page when Hudu is crucial to supporting out clients.
M
Midnight blue Spoonbill
Agree
M
Misty rose Capybara
Yes, outage today for 30 mins. No idea on reason.
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Okay Marmoset
100% agree. I got kicked out last night with ‘connection refused’ errors. No ability to get further details or to determine if it’s my issue or Hudu’s. A Slack/RSS feed would also work for planned and unplanned outages.
C
Cerise pink Otter
This has come up again today, where hudu.com is up and working without issue but huducloud.com is hard down with 502 and 503 errors. It has been down that we've noticed now for nearly three hours. Luckily we take regular exports for this exact circumstance, but navigating CSV's is less than ideal.
C
Cerise pink Otter
Hudu had an outage earlier today where the customdomain.huducloud.com address was giving 500 errors and I had no way of checking if support was already working on it, if they were aware, or what the status was without raising a support ticket. Status page is desperately needed.