Ability to copy/duplicate KB articles | Feature Requests

Ability to copy/duplicate KB articles

complete

Chris C.

Would be a handy feature to be able to create "template" kb's and copy to new kb to maintain a standardized layout.

March 14, 2020

Nick E.

Option to clone KB direct from KB Viewer would just be much easier!

Aaron A.

Excellent.

The Hudu Team

marked this post as

complete

In Hudu 2.1.5.13 - you can now mark articles as templates for reusing :)

Darrin P.

The Hudu Team this is not the same as copying an existing article.

The Hudu Team

marked this post as

in progress

Stephen Nix

This will be a make or break feature for us moving to Hudu. We use global KBs extensively and templates are a requirement.

Jadene

This seems like a feature that should be added sooner than later. Copying a KB article should be a basic feature.

Andy A.

I want to also voice my support for this feature. Copying / Duplicating a KB is a much needed feature.

Dave S.

Was just coming to log this, we could do with this as soon as possible. We have a lot of KB's that need to be tweaked for specific customers. These dont really fit under processes but it would be good to have the same option when creating KB's under customer that is already there for processes where you can start with a template.

Michael T.

Under review in March 2020 - any chance this can be put on the next release?

Sam A.

We have a templates folder with all articles that we have templates for like VPN and there shouldn't be a need to manually copy/paste all content into new article and then move it to the company. I believe there should be an option to do it one step.

Click Manage->Copy Article->Select name of Article and location and then a button Copy to create the article in the location specified with the name entered during the process

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