Imagine for a moment, if the HUDU API seamlessly integrated with Co-Pilot licensing for 365 business to create a perfect technician resource. Techs could easily ask copilot in normal english and get a reply with links to local hudu resources for client specific issues. It could either be implemented by using the existing co-writing AI setup to allow for user input/searching in hudu itself or through the actual co-pilot portal. Feels like a really easy way to boost hudu sales figures while allowing for a much easier resource for technicians to find the potentially hundreds of KB articles for a client that match the correct issue.

Seems from what I've done in preliminary research is that no other competitor is currently even thinking of doing this, and the integration from what I've seen in the hudu documentation would not be that hard to implement, as you can 'feed' co-pilot custom information through azure/sharepoint, so you could hypothetically make this link fairly easily; or even like I mentioned earlier; keep it all on hudu's portal and use your existing LLM integration to allow for LLM based searches for KB's

Thanks for reading this suggestion, and I hope you have a great day!!