Link/Relate PSA tickets to KB

Would be nice to be able to relate a ticket from your PSA to a KB to help identify tickets that were related to why the KB was made or updated. That way when going back and reviewing why a KB exists, you have the context of why it was made and what tickets shaped the KB

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Core Web App

Tags

UI & usability

Subscribe to request

Get notified by email when there are changes.