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Get_Relations for assets

API

Please add the Get_Relations for an Asset function. Looking in browser developer mode the function is there. There are 10 extra steps required to get related items through scripting and we use the APIs for a lot of automation during with Customer's new user Onboarding and Offboarding process.

Hudu has become the backbone of almost everything we do and I find this to be a huge limitation.

4 comments

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Comments4

  • Yellow Coral

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    Sep 24

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    Merged request

    Related Items API Scoping

    The inability to instantly retrieve an asset’s related items through the API is a significant limitation in Hudu.

    Overall, the platform works very well, but this specific gap creates serious scalability and performance issues. For example, if I need to obtain a list of assets related to a single contact, the only option via the API is to pull all 7,000+ relations in our database and then filter them client-side.

    This becomes especially problematic during common workflows such as user offboarding. If I am offboarding 10 users and need to identify all assets associated with each user, I must repeatedly retrieve and process the entire relations dataset. While this may work in small batches, it does not scale and introduces unnecessary load, latency, and complexity.

    It is clear that your development team has already identified this as a problem, as the get_relations functionality exists and works well in the web interface. However, that same capability is not exposed through the API, which significantly limits automation and integration use cases.

    Exposing asset-specific or contact-specific relation queries via the API would greatly improve efficiency, scalability, and real-world automation workflows.

  • Sapphire Pinwheel

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    Jun 30

    Also running into this now with an internal project. This seems like this would be a major benefit and a potential high impact feature!!

    Thank you HUDU team

  • Lime Koala

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    Nov 16, 2024

    Came across this from hitting this limitation on a reporting project.

    I'd add: please add something closer to the "Relations" endpoint in the API. I'd like to pull a list of all relations, not just relations for a particular Asset.