The new ManageEngine Endpoint Central integration (Hudu 2.45) currently supports only Endpoint Central Cloud. The setup requires a Data Center region, Client ID and Client Secret, and there is no option to enter a custom server URL. This excludes all on-premise Endpoint Central installations.
In addition, the documentation does not state whether the integration supports Endpoint Central MSP, or only single-tenant Endpoint Central.
Requested changes:
- On-premise support
Allow a custom server URL including port (for example https://ec.example.com:8041 for Endpoint Central MSP, or https://ec.example.com:8383 for Endpoint Central)
Support authentication with an API token generated in the on-premise console
- Endpoint Central MSP support (cloud and on-premise)
Map each MSP customer to a Hudu company through Match Companies
Sync devices per customer, using the existing sort rules and Connected Fields
- Documentation clarity
State clearly which editions and deployment models are supported: Cloud vs On-Premise, and Endpoint Central vs Endpoint Central MSP
The Troubleshooting section refers to a server URL, but the setup has no such field. This should be aligned.
Why this matters:
Endpoint Central MSP is ManageEngine's dedicated product for MSPs. Its multi-customer structure maps directly to Hudu companies.
Many MSPs run Endpoint Central on-premise for security, compliance and data sovereignty reasons, and currently cannot use the native integration at all.