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Autotask - Inactive contacts and configurations

Currently if a contact or a configuration is made inactive the integration does not update hudu configurations.

Please allow for inactive items to be moved to the museum/archive.

Status: Complete3 comments

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Comments3

  • Indigo Magnetosphere changed status to Complete
    •

    Aug 19

  • Lime Koala

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    May 15, 2024

    Syncing the Autotask active/inactive status to the Asset Card in Hudu would be a step to improve this as well.

    We want the functionality in this feature request but we also have scenarios where one Hudu asset has two Autotask Cards on it and we can't tell which is active and which is inactive (nor would we want to delete Assets from hudu if it's linked to two Autotask items and one is active)

  • Plum Ash

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    Oct 29, 2023

    bump, would love this to keep things in sync