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Add Two-Way Ticket Sync and Create Tickets from Hudu to ConnectWise

Integrations

For the Hudu ConnectWise integration, we would like to request a ticket button that enables true two-way synchronization directly between Hudu and ConnectWise.

Specifically, when the integration is active, it would be extremely useful to have a ticketing option on the Hudu dashboard, within the processes section for each tenant, or even inside the global portal (processes section), that allows users to generate a ticket directly from Hudu into ConnectWise.

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Comments2

  • Plum Burrito

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    Jan 22

    A two-way sync would also be great for adding contacts in ConnectWise PSA since Hudu has the easy integration with M365 to bring in the users.

  • Silver Pretzel

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    Jun 5, 2025

    We need this. It's such a simple integration, especially since there is already an API key for CW PSA users.