Ditto for us as well

Mendy hit the nail on the head. We want to make sure that this is seemless with the ConnectWise Suite. We don't want the integrations to fight with each other or duplicate information.

I'd like to point out that it should match Configurations from the PSA with the RMM (Manage with Automate) so that way we don't have duplicates and it can keep performance and network details up to date from the RMM while exposing the data to the tickets in the PSA

I'm surprised this isn't already a thing

This is a big one for us.